Following on from bDub’s video about the 12 things he’s learned making videos for YouTube (see below), I thought I’d piggyback that and make 12 things I’ve learned being the main social media guy for Wampler in the last 7 years. For those of you who don’t know, I’m the guy that has been the constant with the social media for Wampler since early 2011. Other people have worked with me during that time, most notably Alex who’s been with us for almost 3 years now, but, most of it has been me and my warped sense of humour.
- People have opinions and they think they are facts. People are passionate about music, and they are passionate about their opinions associated with them. Especially when it comes to favourite guitar players. They may love the blues, or shredders, or whatever, but there are a LOT of people who misunderstand the concept of opinions. They have the final word and are prepared to destroy all those who dare to disagree! Let’s face it, we’ve all got into arguments on social media over pointless crap with strangers, but recently it appears to have hit new highs. My ban hammer finger seems to get twitchy much quicker these days.
- Memes are made to be stolen. One of the things that has caused me the most headaches is irate people shouting (well, typing in caps) “YOU STOLE THIS FROM MY BLOG WOT I MADES IN 2013” or something. The unfortunate thing about meme’s and graphics is that once they are on the internet, they spread like wildfire and it only takes one person to download it and put it somewhere else and all traces of the originator are lost forever. Subsequently, there have been times when things I’ve made have come full circle and come back to us, which makes me chuckle, and there have been cases when well-known outlets have been downloading stuff from us directly to reshare… It’s a difficult one, and one I try not to get grumpy about, but… you know… sometimes when a repeat offender does it over and over it becomes obvious and I let myself down and make a snide comment on their thread. I should know better really.
- Everyone thinks that you are the face of the company and you better not show any trace of personality. This is one that happens to me often. I quite often get a *insert expletive here* who thinks he can come on to my own social media presences and tell me off for putting them down when they act like an arse to either me or my actual real-life friends. I’ve been called many names, most recently a Nazi. As you can imagine, that wasn’t particularly nice but I’m a big boy now and sticks and stones and all that...
- Everyone thinks that because you work for a company like Wampler it’s all jamming with Brent Mason, making fancy meme’s and drinking fine wine with Seymour Duncan at NAMM and nothing else. Nah… it’s mainly planning strategy for marketing, B2B selling, watching market trends, trying to predict market trends, justifying decisions made about the current market, the future market and maintaining relationships. Basically, it’s about moving little grey boxes around the world. Sometimes you get the fun stuff, but it’s really really rare.
- Everyone is a world leading expert. On everything. No matter what evidence you place in front of them about running a business, they still don’t see why they should buy a pedal for $200 when they can buy a soldering iron and parts from “Hanks fishing tackle and Radio Spares for $35 and making it their damn self and it being just as damned good”.
- People think that who you are online is who you are in real life. What people have to remember is that working from home and doing online stuff can be kinda boring. When I get bored I partake in the age-old English past time of taking the piss. Although I do it in my real life, I pretty certain I’m not the stereotypical grumpy Englishman people think I am, or appear to be – here’s the thing, I often have to play bad cop to Alex’s good cop when dealing with trolls and people who don’t know when to stop talking. I dunno, maybe I am grumpy… but my wife tells me I’m not, and I’m not man enough to disagree with her on anything.
- People will tell the world with righteous indignation about bad things with a company on social media before even venturing into speaking with the company about the issue. Or, they will expect you to be online to sort their problem out 24/7 and have the answer for you in seconds. How many times have you seen “I’ve not received a response from them when I mailed them”… most of the time it will be 2 am on a Sunday, they’ve emailed you through the website and 10 minutes later they’ve gone out in public slamming you for the problem and your unprofessional way of not getting back to them. It’s massively frustrating, but you know, I’ve got to poop at some point!
- People will look for a correlation of events and try to draw conclusions from them, and they’ll do it all the time. “Yeah, well, Brian said he likes Uni-Vibes and next doors cat looks like Brian’s, he said the word vibe and wet in the same paragraph in a video in 2016 so I KNOW that a WampVibe is coming this year!”. Or something like that. You’ll know when stuff is coming because we’ll tell you. I mean, it’s not in my nature to tease people at all or anything like that **ahem**
- You get free stuff, all the time. I expect some of you have seen the pictures I post online of ‘my’ gear. The main thing is, it ain’t my gear. It belongs to the company (and others). I actually own 2 electric guitars, about 5 or 6 pedals (none of them are overdrives or distortions) and no amp. So, when I do gigs and take amazing gear, people think I’ve got amazing gear coming out of my arse. I don’t. I’m just lucky that this particular job means I have to have it here, for marketing. So, you know, it ain’t all bad…
- You spend all day chatting on social media. This is the one that confuses me the most. I am prolific on social media when I’m working, within the realms of my job – watching and analysing. But, once I take the work hat off, I disappear completely for a period of time. I am a family man and I protect the relationship with my wife and kids fiercely, so when I walk away from the computer, you won’t catch me on Facebook. I work from home and it’s 7 days a week, virtually 365 days a year, making multiple posts over multiple platforms for multiple brands. I keep in touch with a lot of our artists and dealers on FB and most of my relationship building is done there, so when I walk away, I walk away. It’s that, or I’ll end up being divorced.
- Fundamentally, most people (and companies) do not understand the concept of social media marketing. Which, in terms of other companies is great!! Hahahaha – KIDDING! But, I spend a lot of time watching and learning on social media, seeing what others are doing, analysing what we are doing and then making decisions on how to proceed based on what I see. I do have to say though, it’s a big rush when I see some of the biggest companies in the world blatantly taking our style and doing their version of it. It’d be better if I got 10% of the fee though! I speak to a lot of people who are allegedly marketing experts and most of them don’t get it. Don’t get demographics, don’t get what it means to try to get into people’s heads in the best possible way. A few do, and when I find them, I talk to them a LOT!
- A lot of people want to take your job. I understand that, completely. I have a cool job and people can think they can do better. Especially on the graphical side. We’ve, well – I’ve, really honed the look of the range in recent years graphically. We made a conscious decision on our look and I’ve continued to produce the graphics according to that plan. I’ve lost count of the number of times I’ve read “Your pedals look shit mate” or something. It’s usually a graphic designer from the other side of the world who’s looking to get the work for themselves. Unfortunately, unless they want to do all the other stuff I do as well, it probably won’t happen. Because you see, we don’t all have one job at Wampler, we have about 4!
Thank you for listening to me ramble and for your support of this blog, this is my first one of 2018 and I hope to be filling your eyes and minds with more irrelevant crap in the future! Despite what I have written above, I genuinely adore my job and interacting with people as much as I do. It's one of life's simple joys to be able to connect with so many people, from so many cultures, from so many countries, each and every day...
... and, there is a lot more to this, but I'm not going to give all my secrets away!
We had a great year here at Wampler and for that, I'd like to thank you all for your part in it.
Throughout this year we've launched ourselves back into the release schedule (after an extremely quiet year before) and seen some instant classics being put into boards all over the world!
First up was the Dracarys, a brutal high gain pedal that not only brings the brootalz but also more classic rock tones.
Ethereal - finally! Yeah we know, we first showed it 18 months ago and many people felt like we kept delaying it, we didn't, we just wanted to make sure it was right. And safe to say, Brian made it perfect!
Next up came The Doctor... inspired by a conversation that Brian had with Brad Paisley that led to some prototypes (SkyLine and WheelHouse) a few years back, finally released into the main line in 2017.
Speaking of Brad Paisley... The Paisley Drive Deluxe was up next. Having used the Paisley Drive now for 7 years Brad, Brad wanted us to incorportate his other favorite Wampler pedal into a unit, the Underdog. The Underdog has not been available for years and years now, so this was a welcome release for Brad fans everywhere!
And finally, the big one. Our most requested pedal EVER. When we bought out the Tumnus 2 years ago it was so well received it kinda blew us away, but we couldn't help but notice people wanted a full-size version and, well, they wanted it to be Wamplerized. Mainly with a three band EQ. We had a few hairy moments upon release as there was an issue with it, but we did everything we can to put it right for our dealers and most importantly, for you.
So, that was our year in pedals. We are extremely excited to bring you new stuff next year, I'm telling you now, it's already shaping up to be an amazing set of releases! Watch this space!
As always, it's not just about the pedals, we get up to all sorts of nonsense online as well, we host THE best gear group on Facebook, we have our regular FB page that we post stuff ranging from useful right down to extremely silly, we have a lively Instagram page, we tell stupid jokes on Twitter and Brian is always bringing it on our You Tube channel. What it is, I'm not sure, but he brings it. As you are reading this, you probably know about our blog, but it's worth checking out should you stumble across it. Finally, as tone chasers ourselves, we bring you the Chasing Tone podcast... We sometimes even talk about gear on there!
Had the most horrible experience at a gig on Friday, and if I am being honest, one that has thrown me sideways all weekend. It’s been in the forefront of my mind ever since and I think.. I think… I’ve worked out what the problem was.
A little bit of background for those not familiar with my ramblings about the band. I play in a basic cover band, 5 normal guys playing the music that they like. We aren’t what you would call a Top 40 band as we generally refuse to play the songs that most pub crowds want to hear, and when we do give in and do a popular song, we make it our own. Basically, this means I get a load of opportunity to show off with various styles and quite a few elongated solos. Sounds kinda great doesn’t it!
I don’t consider myself to be a great player, but I can certainly hold my own in this band. Obviously, when I sit down with Tom Quayle I come away thinking I’m a complete novice, but relatively, in this situation, I’m good enough to be the sole guitar player in this cover band, playing the circuit we play. I’m confident about what I do and most of the time I come away quite happy - I always try to play for the song and try not to overtake the basic intention, just try to add to it, in my own way. So, you know, generally, it’s all a good experience for me (sounds like I’m trying to convince myself here).
Right, now all the background crap is over, here is what happened. We played two sets on Friday and the first set was great and the second set was utter crap. Not the band, just me. Everything felt wrong. I usually don’t suffer from any kind of nerves when playing – I’ve been doing this a long time - I just get up there and enjoy myself. I love my guitar and my gear in general – playing live with this band is my ‘comfy space’.
Looking back at it objectively (which is what I try to do with most things whenever possible), I can see the following things that happened. During the first set I played right at the top of my game, I was more than happy with it. My tone was spot on, my guitar felt like it was part of me and everything went well. We did our usual set and I think, in terms of my own capabilities, I pretty well nailed it. My musical barometers (the bass player and my wife) came up to me in the break and said it was all going rather well, and pointed out a couple of moments that really worked (I tend to improvise most stuff so you know, it’s a bit of a gamble). The people who were there and who were listening enjoyed it. So, thus far, it was all going swimmingly. The second set, from the moment I stepped up to make sure my guitar was in tune, my guitar felt like an alien in my hand. I honestly felt like I’d never touched it before and it just felt wrong. Absolutely everything about it wasn’t familiar to me. I felt like I was stood there on my own and sticking out like a big sore thumb, exposed as a complete fraud. To compound the issue, when I started playing it felt like my tone had changed also, considerably for the worse. When we finished the second set I couldn’t wait to get home, curl up in a ball and never think about it again. Yeah right. The reality is that I’ve been thinking about nothing else since. The thing that confuses me about this is that after the 2nd set my barometers said it was still great – just as great, but my wife did comment that she could see I wasn’t comfortable up there until it was coming to a close, when I looked more like myself. She said at some points I really didn’t look like myself and I was struggling, but my playing was on point.
When I got my guitar out of its case last night (I couldn’t bear to see it until then, which for me is unusual as I like to see it as I am around the house) it was exactly what I expected it to be. The action was how I like it and it felt like part of me instantly. I have no idea what made it feel different. Now, to counter the obvious questions - I don’t drink when gigging, so it wasn’t as if I had had one too many in the break, I don’t smoke anything I shouldn’t, I didn’t have any kind of bad experience in between, in fact, for the life of me, on the surface, I couldn’t think of anything tangible to give reason for this.
Here is what I think happened. I’m pretty certain that at the moment I picked my guitar up for the second set, something in my head said “NO” to me and I didn’t pick up on it. Generally, in my life, I quite often have an argument with myself about myself, and when my head says no about something I can identify it and move forward without too much stress – and yes, that is oversimplifying it immensely, but you probably don’t want to read about my process in full. What I didn’t do on Friday was identify this properly. The only way I can describe it – well, kinda, is like this. Have you ever been in a crowd and all of a sudden felt claustrophobic? Every been in a social situation and everything suddenly felt wrong and you have to leave for no apparent reason? It was like that – something was just wrong and everything around me was wrong and I had to get out, which I obviously couldn’t, so I had to stay and play. Now, I suffer from both of these feelings at times and I have learned how to deal with them both - I have things I can do to make sure I can overcome any sense of uncomfortable and move on. Trouble is, I’ve never had it on stage before in my comfy place, nor have it happen so sneakily and for it to have such a weird effect – basically, I just didn’t spot what this was. I don’t consider myself an overtly anxious person but I’m pretty certain I had somewhat of a subtle anxiety attack as I stood there. As usual with these things, there was no reason for it other than it just was.
OK, so what can I do to make sure I don’t suffer from this again. Well, right now I don’t really know. I can’t. All I do know is that it’s possible it might happen again - so I need to be able to identify it quicker and work with myself to contain it. As a 44 year old man with a fairly long history of ‘interesting emotional issues’, I’m in a position to work through most situations that come up (usually by talking to the people who can understand me, or as I am doing here, to total strangers) and I’m a long way forward from my lowest point in life, but I am aware that things like this can drag you down extremely quickly. I’ve learned, again, that when you are in your most comfy of places your head can totally mess with you and seemingly only do so for its own amusement. Should this happen again, I will be (hopefully) be able to identify it and concentrate on my space, my space within that space, and know what to do and how to bring myself through. There are focus things I can do, breathing things, internal headspace things, that help.
I do think that creative people, ‘artists’, are the most likely to suffer from issues such as these which leads me on to think I am going to have to write about this more, in depth, soon. I know there are a lot of people who are emotionally crippled by anxiety and I just can’t imagine what that must be like. What we see here is but a tiny snapshot, a token experience, one that (fortunately for me and those around me) I can deal with on my own.
Thank you for listening. I suppose that I should just shut up and play my guitar, and will do so. I’m only talking about this now because I’m pretty sure this happens to a lot of people, and in more extreme situations, that happened to me. My relationship with the guitar is deeply personal and one that I treasure, I’m guessing that I need to be careful that I can’t let myself take away the thing I love the most from… errmm... myself. I'm lucky enough to have my guitar hanging on the way in front of me as I work, I keep looking at it and thinking "I love that thing" so I'm guessing as long as I'm thinking that, I'm still winning?
I got in a bit of trouble last week with some people - purely because I encouraged a mass troll of a troll. A lot of people thought it was the wrong thing to do, but in my defence, the guy who was trolling us said something so silly I just couldn’t help it. My bad, I should have known better. This guy was dropping one liners on demo videos saying things like “*insert demo artist name here* will endorse anything that is put in front of him”. Once I’d got over the incredulity of such a ridiculous statement, and having discussed it with Brian and Alex (to be fair, we often have discussions about statements online that are plainly ridiculous and wonder what people are thinking when they say them), I came to the conclusion that there are people out there that don’t appear to have a clue what the difference is between the two. So, I thought I’d lay it out in front of you – I will stick with the pedals as it’s all slightly weird, but this will apply to all aspects of the MI industry…
These are the guys that receive some kind of payment to produce a demonstration of a product. Often paid for (in one way or another) by the company that makes the pedal themselves (or by their distributor) and it’s a fantastic way of getting the pedal out there quickly into the ears and eyes (and then hopefully the hands) of the customer. Now, there are a lot of people out there that want to do this so the competition is fierce. When you look at the demo’s that are turned out by people such as Ola Englund, Brett Kingman or Tom Quayle, not only are you seeing the product, but you are seeing expert levels (with pro-level gear) of photography, videography, audio recording, composition and decades of crafting their playing talent. These are not some chancer with an iPhone 4S and a nice guitar who knows a few riffs, these are people that do this as part of their wider job, therefore they receive payment (and this element is not standardised, some people cost a LOT of money compared to others).
In order for them to maintain our business, as the manufacturer looking to get the product into the customer’s hands, it is well worth their effort to make the pedal look and sound as good as possible. Let’s face it, if a demo artist comes onboard with us and their first attempt is utter crap, they won’t get anything else from us, ever again. So, they HAVE to make it sound good for our sake, but most importantly, for their own.
This is where it becomes an art form. I’ve seen countless videos of Brett Kingman where he has straight up said that “it’s a great pedal, if you like that kind of thing” which can be translated to be saying “It’s not for me”… but, he does everything he does to make it sound the best he can in the video. What does that mean? Well – on a personal level, it makes me trust him, I don’t want to sound like him but I know if I listen to his demos, he makes it pretty clear what it can and can’t do, and I know what it will sound like in most situations. Brett has been doing this for a LONG time, he was the first demo artist I dealt with when I started with Brian in 2010 and he’d been going for a good few years then. It’s safe to say that for me, Brett remains the benchmark in terms of professionalism, honesty and dignity in this business. You know what you are going to get, not only from the demo but also from the unit if you buy it.
I think this is where people get confused, as this is where opinions come into play, and as a manufacturer, it’s a bloody nightmare and has legitimately caused me sleepless nights in the past. A great example of people who review pedals who walk this very fine line are Henning Pauly and Dan and Mick on That Pedal Show. Although, to be fair on the both of them, they aren’t really reviewers, they just do what they do but in this industry, they are the closest I can get.
They are both extremely experienced in their appreciation of music and the weapons that are waged war on to make it, but they have both built their channels based on “I’m not going to bullshit you”. So much so, there are times when I’ve watched them both with our pedals and my heart has sunk out the bottom of my shoes, out the front door, into the gutter and then washed out to sea. BUT… they are both ridiculously popular, so we listen to them, and we learn from them. I, and we, have learned very valuable lessons from their videos that have been invaluable to us as a company in the past. Why? Because they approach it differently, Dan and Mick are the excitable tone chasers that know what they like and everything in their show is done to their liking – so, if they like your pedal, you’re going to sell a shitload, if they don’t… Well, some you win and some you don’t. Henning is a no-nonsense kind of guy that says it like it is, you can’t hide ANYTHING when you send a product to Henning, if he thinks something is stupid, he will say so, and is probably right to do so. Probably. Do they demo? Do they review? It’s hard to gauge, but I think they both kinda review, but not in the way you would expect.
I’m not going to get too far into this one as it can get political, but you know, have you noticed how quite often the companies with the biggest adverts in a magazine quite often have the most products reviewed in that issue? ANYWAY... moving swiftly on...
And, in conclusion…
What are the differences? Well, a demo artist is paid to make a pedal look and sound bloody brilliant – it’s an advert. S/He is paid to advertise the product, by playing it, and for it to be launched either to their own following or you use it to communicate to your own. So, it’s all about reach and getting it into newsfeeds and incite that condition known as G.A.S.. A reviewer is someone that will be more open and honest and give you their opinion on it. Which should you rely on and trust more? The answer, obviously, is both and neither at the same time. What you should do though is not take either of them as gospel and watch and read as much as you can about any given piece of gear and then base your decision purely on how it makes you sound, when you play it, with your own gear.
As you may (but you probably may not) know, I use somewhat of a complicated pedal board for the band I play in. We are just a pub band that generally play to a couple of hundred people, with at least 50% of those are generally too drunk to care about what they are hearing. But still, every gig I walk into the venue with literally thousands of pounds of gear. I know a lot of people will say “why bother”, but I do it because it makes me happy and I want to have great tone. So, let’s nip that one in the bud before we get started!
However, an incident at a gig a couple of months ago has made me relook at a couple of items on my board and made me realise I bought a lot of my gear because it’s considered to be the industry standard and it was expected to have that piece of gear if I wanted the feature set. Yes, this means I play each gig with a Strymon TimeLine and Mobius. Before I go any further I do want to say that I bloody love the both of them, they are incredible pieces of kit and it’s easy to see why they are considered to be the industry standard and sell so many every week, month and year.
However… would you be surprised to know that the TimeLine has been out for 6.5 years and that is a LONG time in terms of tech. Granted, it’s received software upgrades in that time (currently on v1.84 as we speak), but from what I understand, the hardware on the new ones you buy in store today is the same as the ones that were first released. Let’s put that into context in a more accessible format. The TimeLine is like having an iPhone 4. Loads of people have them (including my kids) but it’s safe to say, it’s in no way considered to be the cutting edge of technology. If you were considering paying hundreds of pounds for a new phone, would you choose an iPhone 4? No, you wouldn’t. If we are being honest here, the display of the big three Strymons are straight out of a Nokia 3310 rather than an iPhone X.
Over the last few years, we’ve seen a lot of new products come out that challenge the mighty TimeLine as the first call MIDI controllable programmable delay pedal. BOSS have come out hard and strong with the DD-500 and to pick the one I have personal experience with, the Source Audio Nemesis is fantastic, albeit a very slimmed down version. I know about the Eventide and TC Electronic (haven’t we all seen endless arguments about which is better), but I’m going to stick with the ones I know properly, otherwise, this will be very long and very boring. When I first got my hands on a TimeLine, I spent hour after hour marvelling over what it could do, how amazing it sounded (I’m a big fan of the analogue through signal that many other pedals do NOT have) and spent literally hours playing with the ICE setting, The Filter, The Dual, Duck, Swell… well, you know, the list is endless. It was great, great fun.
BUT… (and yes, hardened viewers of Game of Thrones may chuckle at that, consider Ned Stark’s opinion of that word) when I had programmed my gig board (which if I am honest, generally only gets played properly at gigs) I realised I didn’t use any of that, I use the dBucket and Digital setting, regular quarter notes and a dotted 8th, and it never goes over 500 or so milliseconds. I have 6 patches I use and they are all pretty standard stuff. Now, if I played a lot of U2 songs or some of the more interesting Floyd stuff etc etc etc, I would use more, but I’m guessing that in so far as a regular gigging musician, I’m pretty much the same as the vast majority of players out there… So, why do I have this beast? It’s simple… because everyone else does and it’s considered, still, to be the best in its class.
To go back to something I mentioned earlier, there was an incident that made me rethink this properly and was somewhat of an enlightening moment for me. The lummox of a bass player that is in the band I play in dropped an XLR on the tap tempo switch of my Mobius and snapped it clean off. I was pretty horrified to notice it had a composite plastic shaft and broke extremely easily. I had a little trouble with Strymon when I tried to order a replacement, but they stood up to the mark and sorted me out, so this isn’t a bitter retort about customer service, but more of a contemplation on how we view and buy gear. I challenged them about the shafts and they said they were the best option for the pedals. Considering they sell replacements for them on their site for $4, I am thinking maybe they aren’t. But, that’s only here because it was the catalyst for my change of thought process.
Simply and honestly, I got the Strymon’s because everyone had one and G.A.S. - I didn’t really think about it.
A good mate of mine distributes Source Audio in the UK and let me borrow the Nemesis after I told him what I actually wanted rather than what I thought would be fun… and guess what, it does absolutely everything I need and no more – and, it’s also over $200 cheaper than the TimeLine in-store. I’m currently in the process of changing the TimeLine over to the Nemesis, and it’s almost hilarious the number of people who say “WHAT? WHY!!!?” when I tell them.
Let’s look at the Nemesis for a minute. It has all the silly stuff, including some interesting pitch shifting type features etc, but it appears to have been designed by gigging guitar players. There are no endless submenus through an awful display to get a decent effect, the selections on the ‘main delay type selector thing’ are incredible – for example, the slapback feature is sublime, the tape setting sounds much more tape like than the Strymon and everything is just there, and just right. Granted, if you are a tweaker, the amount of variables in the TimeLine is quite remarkable, but… for me… well, there is a reason I work for an analogue effects manufacturer I suppose, I just get pissed off with scrolling through things to tweak the lo-pass filter and the subdecaytrouserfilament etc. (on a crappy numerical LCD display - you may be sensing a theme here). I just want something that I can program in a heartbeat, using only the knobs on the top, and save it quickly to a location and then call up that patch via MIDI.
Since then, I’ve also got a BOSS MD-500 here that will probably replace the Mobius. Because for the price I can sell the Mobius for, I can replace with a brand new BOSS pedal (I know, if you are reading this and thinking “Bloody hell, how much do they sell for in the UK?” but I got offered a great price for one… so….) The BOSS outperforms the Mobius in absolutely every situation, much higher processing power, much stronger unit physically and the display is gorgeous, I can see everything I need to see in order to program the thing. So, pretty soon, I imagine I will be Strymon free.
Like I said above, this isn’t me knocking the Strymon, they are fantastic and have served me well. It’s just about time they updated them, physically – because pretty soon, their age and awkward displays are going to be outdated, if not so already. So, I challenge you Strymon, stop messing around with digital distortions and v2 the big three. Updated with OLED displays, increased processing power (as the Source Audio and everything else that is more reasonably priced has either the same, or more powerful, levels of processing) to refine the tones that are in there (at least attempt to put a decent tape emulator in, PLEASE) - because if you do, you will once again set the benchmark that other companies will take literally years to catch up on.
The Gauntlet has been thrown down. Let’s leave 2011 tech where it belongs and show me something that will melt my mind… not with silly pointless effects, but something that a regular gigging guy (with a MIDI controller) can really hit ‘that’ mark and do justice to the G.A.S. your products are still kinda generating. If not a v2, but with maybe a streamlined TimeLine v2 to go with it… Because pretty soon, reputation alone just won’t cut it – your reputation is still there, just, but there are others are gaining momentum, and gaining it VERY quickly.
Unfortunately, an issue has been found with a select number of the new Tumnus Deluxe pedals that have been sent out. We have identified the problem and have already taken steps to rectify it. Unfortunately, a small number of units were sent out before this was completely identified so it may be that the unit you have in your hands is affected.
In a nutshell, the Tumnus Deluxe circuit is immensely complex compared to the mini and other pedals of its kind, and in order to maintain the core tone and response of the circuit, the signal is routed through so much ‘stuff’; the balance of response and tone has been intense, to say the least. The nutshell within a nutshell is that a few of them have issues with the PCB. Although all units shipped will still sound great, they just aren’t working absolutely perfectly.
Obviously, we want to make sure that every unit that goes out fits in with the vision that Brian had in his head, specifically his ears, so we are recalling the units that may be affected for a free mod. There is no easy way to do this, so we are offering you to return the unit to us, on our dime, to be rectified. We will send you a prepaid return label, and as soon as we receive notification (for this, we will require you to email us the tracking details) we will send you a replacement unit that is up to the standards that we, and you, demand from a Wampler product. They will cross in the post, and you will have a perfect unit as soon as humanly possible.
There is a quick way to tell if your pedal has the mod: Any Tumnus Deluxe pedal that have a serial number starting with "M" are ones that have already been fixed and will not require sending it to us. However, there have been a few retailers that have had their tech do the fix so make sure you ask them as well (at least for the batch affected... it may be a different method if you're reading this in 2018 or later).
Brian and all of us at team Wampler are extremely sorry that this has happened, but assure you our attention to the detail that drew you to us originally, is the reason behind this recall and our determination that every single unit out there is exactly right is driving this.
Please email us from here if you are a proud owner of the Tumnus Deluxe and you want the universe of awesome tone to be perfect with this free mod!
*Please note. Free shipping back to Wamp HQ only applies to USA customers, international customers should return the pedal back to the dealer it was bought from!